Career Opportunities

Quality Improvement Officer

Location: Jinja, Uganda | Job Type: Full-time | Post Date: 03/17/2017
Job Description: 

The Quality Improvement Officer will support the Senior Quality Improvement Supervisor to work with the other technical advisors including Human Resources for Health, Supply Chain, Laboratory Systems, and District cluster team leaders to effectively implement, document and report Quality Improvement activities, as per the National QI Framework and Strategic Plan.

Please do not submit applications through the website. Use the provided avenues below.

APPLICATION PROCESS: Qualified applicants should submit their cover letter, certificate of good conduct curriculum vitae, copies of academic credentials and contact information for 3 professional references by Friday 31st March, 2017 at 12:00 pm addressed to:
Human Resource Coordinator
University Research Co., LLC – Centre for Human Services
Plot 10 Kiira Lane, Mpumudde Division, UGANDA

E-mail: HR-RHITES-EC@urc-chs.com

Job Responsibilities: 
  • Support the project Technical Advisors for the different thematic areas to coordinate the establishment and monitoring of Quality improvement collaboratives, leveraging the change packages already developed through performance assessments, training, coaching and experiential learning exchange activities
  • Provide QI coaching support to the District Programme Officers, District Quality improvement teams, HSD and Facility QITs to promote the use of the model for improvement and 5S methodologies
  • Support coordination and supervisory activities of the Regional Quality Improvement committee including the Quarterly regional performance review and planning meeting
  • Prepare monthly and quarterly QI workplans and reports
  • Coordinate regular assessments and monitoring visits to ensure compliance to MOH service delivery standards
  • Support DPOs and DQITs to coordinate and facilitate monthly facility performance review and quality improvement meetings
  • Support the DPOs and DQITs to coordinate quarterly integrated QI coaching and mentorship activities for the health facilities in the respective clusters
  • Coordinate quarterly cluster QI learning sessions in collaboration with the DPOs and the DQITs
  • Support and facilitate the District QI meetings and implementation of the District QI plans
  • Facilitate teams to establish and maintain QI data bases at the different levels of QI implementation including facility, HSD, District and Regional levels
  • Coordinate the documentation and dissemination of QI success stories at all levels including facility, HSD, District and Regional
  • Support the assessment and strengthening of infection control and waste management activities at all facilities
  • Coordinate bi -annual health facility performance assessment and improvement planning using the MOH and USG tools
  • Support reporting of QI activities at all levels up to the MOH QAD
  • Provide oversight and coordination of client and family satisfaction surveys, providing support to services for the development, implementation and collation of surveys, analysis and reporting of results
Job Requirements: 
  • A Bachelor’s Degree in Medicine, Midwifery or Nursing
  • A Master’s Degree in public health will be an added advantage
  • A minimum of 2 years experience in implementing Quality Improvement approaches and tools providing support to facility-based Quality Improvement teams
  • A minimum of 2 years experience in maternal/newborn clinical training to service providers and stake holders
  • 2 years work experience in integrated health programming gained through serving within a government institution or NGO with proven ability to coordinate activities of different stakeholders at district and or sub national level
  • The applicant should possess a valid registration certificate from the relevant regulatory bodies
  • Excellent communication or interpersonal skills desired
  • Excellent writing skills desired
  • Please note: Only candidates who are eligible to work in the Uganda for an indefinite period without a need for sponsorship will be considered for this position

To Apply:
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About University Research Company (URC):
URC is a global company dedicated to improving the quality of health care, social services, and health education worldwide. With a non-profit affiliate, the Center for Human Services (CHS), URC manages projects in over 45 countries, including the United States. URC is an E-Verify employer and is proud to be an Equal Employment Opportunity employer.

URC’s mission is to provide innovative, evidence-based solutions to health and social challenges worldwide. Please join us in carrying out our mission.