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Publications
URC offers in-house writing, editing, and graphic design capabilities to create high quality technical and informational publications that meet or exceed client expectations. We have produced a wide variety of publications in diverse formats and languages (including English, Arabic, French, Portuguese, Russian, and Spanish). View and/or download examples of recent publications:
Selected URC publications may be downloaded as Adobe Acrobat .PDF files. (To download Adobe Acrobat Reader, click here or on the Acrobat Reader icon below).

Technical Reports and Resource Materials
Sustaining Quality of Healthcare: Institutionalization of Quality Assurance. This monograph presents the framework the QA Project has developed to help health managers institutionalize quality assurance in developing country settings. The framework describes the elements necessary for institutionalizing quality of care and a road map of the process an organization would follow to sustain quality care.
View PDF of Sustaining Quality of Healthcare: Institutionalization of Quality Assurance. (To download right click on link and select "Save Target As".)
Communication Strategy Guide: A Look at Methamphetamine Use Among Three Populations shares findings of an exploratory study of methamphetamine use among three populations-truck drivers, Mexican American/Mexican workers, and men who have sex with men-that have implications for communication planning. This publication, developed for the Center for Substance Abuse Prevention, also suggests ways to translate this information into communications strategies.
View PDF of A Look at Methamphetamine Use Among Three Populations (To download right click on link and select "Save Target As".)
Communications Technical Assistance Bulletins. Produced for the Center for Substance Abuse Prevention, these short, "how to" bulletins provide useful information and tips for using communication as a strategy to prevent substance abuse. View PDF files for the following bulletins:
(To download right click on link and select "Save Target As".)
Everybody's Business: Media, Youth, and Drugs is a resource guide with facts about marijuana use among youth and the influence of media and culture. The publication was developed for the Center for Substance Abuse Prevention.
View PDF of Everybody's Business: Media, Youth, and Drugs (To download right click on link and select "Save Target As".)
Health Manager's Guide: Monitoring the Quality of Hospital Care. Produced for the U.S. Agency for International Development Quality Assurance Project, this volume in the Health Manager's Guide series describes a systematic approach to implementing quality monitoring in a hospital. Case examples illustrate how to use each quality monitoring method, including collecting, using, and reporting data; setting standards and criteria; and using graphs, flowcharts, fishbone diagrams, and prioritization matrices.
View PDF of Monitoring the Quality of Hospital Care (To download right click on link and select "Save Target As".)
Issue Paper: The Use and Effect of Computer-Based Training. Produced for the U.S. Agency for International Development Quality Assurance Project, this volume in the Issue Paper series reviews current published and unpublished research on the effectiveness of computer-based training in health care. Special focus is made on its implementation in developing country settings.
View PDF of The Use and Effect of Computer-Based Training (To download right click on link and select "Save Target As".)
Quality Assurance Case Studies. Produced for the U.S. Agency for International Development Quality Assurance Project, the Case Study series presents real applications of quality assurance (QA) methods in maternal and reproductive health, child survival, and infectious disease programs in developing countries. Each case study focuses on one or more major QA activities, such as quality improvement, quality design, development of standards, and quality assessment.
View PDF of "Assessing Health Worker Performance of IMCI in Kenya" (To download right click on link and select "Save Target As".)
Quality Assurance Operations Research Summaries. Produced for the U.S. Agency for International Development Quality Assurance Project, the Operations Research Summary series offers two-page summaries of findings from Quality Assurance Project operations research studies on the application of quality assurance tools and techniques around the world.
View PDF of "Improving Provider-Client Communication: Reinforcing IPC/C Training in Indonesia with Self-Assessment and Peer Review" (To download right click on link and select "Save Target As".)
A Toolkit for Hispanic/Latino Community Groups. This resource guide in English and Spanish helps Hispanic/Latino communities organize to prevent alcohol, tobacco, and illicit drug use. Produced for the Center for Substance Abuse Prevention's Hispanic/Latino Initiative.
View PDF of A Toolkit for Hispanic/Latino Community Groups (English)
View PDF of A Toolkit for Hispanic/Latino Community Groups (Spanish)
(To download right click on link and select "Save Target As".)
Informational and Promotional Products
Hablemos en Confianza. Produced for the Center for Substance Abuse Prevention, the five booklets aim to assist Hispanic parents and caregivers in better communicating with their children about alcohol and drug abuse.
View PDF of "Infórmese acerca del alcohol, el tabaco y drogas ilícitas"
View PDF of "Reglas claras, toma de decisions y presión de los amigos"
View PDF of "Ayuda a sus hijos a sentirse bien consigo mismo"
View PDF of "Comuníquese bien y frecuentemente"
View PDF of "Maravillosa tarea"
Tres Historias...De La Misma Historia. This booklet, presented in the style of a Latin American fotonovela, contains three stories of Hispanic/Latino families who are learning to communicate and better address the issue of alcohol and drug use and the importance of reaching out for help. Produced for the Center for Substance Abuse Prevention's Hispanic/Latino Initiative.
Vamos a Jugar. This activity book explores and stimulates health behaviors in children. Produced for the Center for Substance Abuse Prevention's Hispanic/Latino Initiative.
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