URC’s work in Bosnia began in 2000, when our non-profit affiliate, the Center for Human Services, provided technical assistance in quality improvement and regulatory strategies to the Srpska Agency for Accreditation and Quality, part of the Ministry of Health.

The project developed a structure for implemented health care regulations for accreditation and for constructing a policy framework that would guide the implementation of government legislation, the licensure of health care professionals and facilities, accreditation strategies, and specialization certificates. URC relied on our proven approaches to address issues surrounding quality improvement and health systems strengthening.