Finding Common Ground: Harmonizing the Application of Different Quality Improvement Models in Maternal, Newborn, and Child Health Programs

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This paper attempts to systematically review and compare QI models that have been applied extensively in maternal, newborn, and child health (MNCH) or are potentially effective models for MNCH programs. These models are:  COPE® (Client-Oriented, Provider-Efficient Services) (COPE), Fully Functional Service Delivery Point (FFSDP), HIVQUAL, Improvement Collaborative, Improving Newborn Health, Partnership Defined Quality (PDQ), Private Sector Quality Improvement Package, Quality Design/Redesign, Reaching Every District (RED), and Standards-Based Management and Recognition (SBM-R).  The paper identifies the models’ essential elements in an attempt to find common ground: a place where those who apply different QI models can discuss them with a common language and understanding. Such common ground can demonstrate the similarity of the various models and hence facilitate dialogue and coordination among partners, donors, and stakeholders who use or support the different models.

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