Improving the Quality of Guatemala’s Public Health System: A View to Institutionalization

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From 2008-2012, the USAID Health Care Improvement Project provided support to the Guatemalan Ministry of Public Health and Social Assistance (MSPAS) to improve the quality of health services through improvement collaboratives and the certification of selected health facilities and management processes based on International Organization for Standardization (ISO) quality standards. This study, conducted in late 2011, aimed to learn how much of this support and quality improvement capacity have been appropriated, or institutionalized, by the Guatemalan MSPAS and could be sustained without URC’s support, despite important changes in the Guatemalan political context (i.e., new President with subsequent changes in central level MSPAS authorities and Health Area Directors). Both quantitative and qualitative data were collected from stakeholders across the central level, San Marcos Health Area, and six districts that have participated in quality improvement programs: San Pedro, Tejutla, Concepción Tutuapa, San Lorenzo, Tacaná, and Tajumulco.

Publication Date 
June 2012
Resource Type 
Research Reports
Regions/ Countries