Quality Health Services for Haiti-North (Services de Santé de Qualité pour Haïti-Nord) (SSQH-Nord)

Overview and Objectives

Working in Haiti’s four northern departments, URC and its partners increased Haitians’ use of primary health care services, particularly in rural or isolated areas; improved the functionality of selected referral networks that link communities with health care facilities; facilitated sustainable delivery of quality health care services; and strengthened departmental health authorities’ capacity to manage and monitor health care service delivery. The project supported services related to gender-based violence and child protection at key sites.

Key project elements included quality improvement and results-based financing:

• Quality improvement (QI) improves the effectiveness, efficiency, and safety of health service delivery processes and systems, as well as human resource performance in delivering products and services. Quality improvement, a field in which URC has globally recognized expertise, generates pride in and ownership of better performance by empowering health providers to make changes and see results.
• Results-based financing, a pillar of the Ministry’s strategy for improved health services, offers financial or non-monetary rewards for achieving more and better service delivery.